Return Policy

We offer a 30-day return policy, giving you 30 days from the date you receive your item to request a return.

To initiate a return, simply contact us at info@dimolight.com.

Damages and Issues

Please check your order as soon as it arrives and reach out to us right away if the item is faulty, damaged, or incorrect. We’ll assess the situation and do our best to resolve it for you.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the outcome. If your refund is approved, it will be processed and automatically applied to your original payment method within 10 business days. Keep in mind that it may take additional time for your bank or credit card provider to complete the refund.